With the rollout of the National Broadband Network (NBN) in Australia, your existing phone system may no longer be compatible with the Internet infrastructure.
Once your area is ready for the service, you will only have up to 18 months to switch to an NBN compatible phone system. So it’s imperative to switch well before the cut off date, or you’ll risk being disconnected.
Read on to find out more about the NBN network and what you need to do to stay connected.
NBN involves the use of new technologies. This means the phone services you use now may be incompatible with the new infrastructure. In that case, the transition will affect your business if you don't migrate to NBN.
Unfortunately, connecting to the NBN is not automatic, so it is up to you to find out whether your device is NBN compatible.
This is where Forum Group can help. We will check all your devices for compatibility and help you migrate to the NBN service network. We will also advise you on the most suitable solution ideal for your business needs.
While migrating common devices such as phones, laptops and computers is straight-foward, if you have special equipment that operates on a landline phone connection, you will need to check with both your service and device providers whether they will still be compatible with the NBN network. Contact your device providers to check if you need upgrading.
At Forum Group, we will help guide you through this checklist to prepare you for the NBN connection. Once you have signed up to a plan that suits your business needs, we will work with NBN Co to arrange a technician to install your new service.
The devices you need to check:
EFTPOS or health claim terminals
Existing landline phone services
Fax and teletypewriter devices
Auto-dealers, medical alarms, or emergency call buttons
Lift emergency phones
Monitored fire alarms
Business security monitoring systems
Reach out to the service provider of any special equipment to find out if your devices are compatible with the NBN. Following this, you will work with your service provider to migrate to the NBN.
If you are not the owner of the premises where you do business, you can inform the landlord that the building needs registration. And if you are leasing a business premise, you need to seek your landlord's permission before installing the NBN equipment.
Many Internet and landline services offered via cable or Telstra's copper broadband networks will stop working. However, the NBN rollout will not affect the services provided over the satellite, wireless, mobile, or fixed-line networks.
An unplanned disconnection may have serious ramifications for your business including:
Loss of service to your customers
Damaged business reputation
Lost employee efficiency
Note that the moment your area is ready for service, NBN will give you only 18 months to move to their network.
Once you place your order, your existing services will still be available for up to 6 months as you wait for the NBN service.
At Forum Group, we offer a wide range of IT solutions, and we will help you migrate from your current system to the NBN system without a hitch.
With our secure private cloud solutions, we will ensure your data is secure by storing it in Government graded (Tier 3) data centres based in Australia and with back-ups in place.
All our hosting and support are in Australia. When the system is down, we will be able to pinpoint where the problem is and act fast.
Other benefits you will enjoy from Forum include:
Cost savings: With a traditional phone service, you often pay for local, long-distance and international calls. With SIP, the new communications technology compatible with NBN, pricing is cheaper and costs can be anticipated more accurately.
Immediate ROI: SIP technology requires minimal upfront capital investment.
Network consolidation: SIP lets you combine your voice and data into a single network, saving costs.
No expensive hardware or infrastructure: Traditional phone services may need new phone lines, mobile devices for remote employees and other telecommunications' equipment.
Mobility: With SIP, you can use a proxy (localised) phone number. Our phone system solution offers flexibility, giving you the option to transfer your existing phone numbers should you move office. Not only does this save time and cost, our solution can consolidate your business locations and remote workers into a single network.
Unified communications: SIP acts as a gateway for IP-based communications (data sent over the Internet). Benefits include collaboration apps, instant messaging, mobility, and other versatile, cloud-based applications for business productivity.
Reliability: As there is no physical infrastructure, SIP isn't vulnerable to outages.
Easy management: SIP, with VoIP phones (digitally enabled telephone lines), let you manage your own network, including call routing, changing extensions or adding phone lines.
Advanced features: These include easy setup of call unattended, integration with your CRM, and voicemail to email.
Top technology: Forum Group uses Mitel or Yealink – both excellent brands. These come in the Express, Executive and Enterprise ranges designed to suit the size of your business.
An unplanned disconnection due to the NBN will cost your business, so we strongly recommend you to get a head start on migrating your phone system. We make the switch easy, and your transition will be smooth and seamless. If you'd like to learn more about how Forum can help your business be NBN ready, let’s talk.