Print & Photocopier Solutions

We specialise in business photocopiers & managed print solutions. We're one of Australia's popular office photocopier and business managed print service providers. We provide copy, print, and scanning solutions for growing companies looking for a Commercial copier lease or copier service in all major cities around Australia.

Make printing effortless Printers, copiers, and more from all the top brands.

Save time money and effort with a single print and equipment partner providing print, photocopiers and managed print solutions to Australian businesses. Let us worry about your print equipment while you take care of the rest of your business.

Since 2011, Forum Group has been supporting Australian businesses on black & white and colour multi-function copiers. We review requirements, assess situations, current printing assets and deliver world-class products, support, software, and supplies. We're one of Australia's most trusted photocopier companies.

Printer & Copier Service Managed Print Services

Looking for the perfect printer or copier? We sell and service printers and copiers from most major brands and can make sure you are matched with the perfect copier machine. We will define what you are looking for. Your completed assessment means that we will be able to delve right into the details and uncover any important issues. We will do a walkthrough to note your copier and printer placement(s) and to collect information regarding functionality, usage, and configuration.

Photocopier & Document Imaging Solutions

We help make business more efficient by implementing document imaging and paper-less solutions where possible. The Forum Group team work with you to save money in the process

CASE STUDY

How we helped leading accounting firm, Findex, save 30% on their printing costs

“We knew we liked the team, we knew we could trust them. For us as a business, having relationships like this with people that we trust and people that we like is really important and it works really well”

Owen Maher, Executive Managing Partner

  • Cost-effective photocopier solutions in Australia
  • Wide range of brands to choose from
  • Control print spend
  • Opimize fleet of print devices
  • Reduce excess printing
  • Centrally manage printers
  • High quality photocopiers from Australian local retailers
  • Flexible leasing options
  • Full maintenance & support
  • Reduce your total print spend
  • Order, deliver & install all toners
  • Repair all print devices

Our approach to find the right print solution

ForumGroup-managed-print-services-Assess

1. Assess

First we work to understand your existing business and future goals. We’ll assess your current hardware, print requirements and all your document workflow needs under the lens of your current challenges and aspirations. 

ForumGroup-managed-print-services-Plan

2. Plan

Next, we collaborate with workflow specialists and product experts to design a best-in-breed solution tailored to your needs. We’ll choose the best fit technology, balance your printing against paperless processes, predict volumes and suggest workflow automations that will make your life easier.

ForumGroup-managed-print-services-Implement

3. Implement

With a rollout plan in place, we’ll transform your printing processes in one seamless implementation; integrating your existing tech and training your team so you can get the most out of your solution. The set up of print monitoring ensures we can support you from anywhere and automates your toner resupply.

ForumGroup-managed-print-services-Optimise

4. Support & Optimise

In addition to ongoing maintenance and  troubleshooting, we’ll regularly review your account, analysing your spend and utilisation of devices. As your business changes, we’ll continue to optimise your print solution to ensure it is always the best fit for your needs.

Our Print & Copier Partners

We’ve partnered with some of the best brands in the world to bring predictability and flexibility to your print management.

What is managed print?

Managed print is a solution that helps you manage and optimise your print infrastructure and document output. It involves all aspects of your business printing, including hardware, toner ordering, processes, maintenance, and support.

Rather than purchasing your printers upfront, self-managing your devices, ordering consumables and servicing when you need it, a managed print provider can take over your end-to-end print management for a simple monthly fee.

With Forum’s managed print service, we manage all your printing equipment, all service and support, and automate the supply of consumables, so you never run out of toner again.

Managed printing is for both small and big businesses — and perfectly suited to modern workplaces that mix office centricity with remote flexibility. Our solution is bespoke for your business; implemented by local experts and supported by experienced customer service teams.

 

Why use a managed print provider?

Moving to a managed print service can offer a range of benefits to your business.

The obvious one is the cost. Choosing a printing partner reduces your capital expenditure on printing equipment. We continuously optimise your print volumes and processes, so we can reduce your ongoing IT spend. And because equipment, consumables and service costs are all covered in your monthly fee, your cash flow is predictable and easier to manage.

In addition to the financial benefits, there are considerable technological advantages such as enhanced data security, and smart printing solutions that improve your document workflows and deliver efficiencies to your staff.

By outsourcing your printing you can reduce the burden on your internal IT team, reduce hardware and volume printing costs and improve employee productivity.

 

We’ll evolve with your business

We consider ourselves a true print and technology partner. We’re there for you when your business is growing and you need to add additional devices, functionality or capacity. And we’re there for you when you need to contract or move to more flexible working styles.

At all times, we monitor your print programme to ensure it’s still the best solution for your business. If we need to, we can alter your print service to help you save even more money, upgrade your technology or optimise your existing devices.

Not only can we manage the world’s most well-known printer brands, we can also integrate them into your existing systems and trigger smart workflows and automations that streamline performance.

We work across a number of leading digital technologies to design and implement a solution that best suits your business. This means we can adjust your agreement to replace paper dependencies with digital strength.

We believe business is agile. So our agreements and solutions are too. They’re flexible, scalable and supported by dedicated Account Managers that want to see you grow.

Managed print is a solution that helps you manage and optimise your print infrastructure and document output. It involves all aspects of your business printing, including hardware, toner ordering, processes, maintenance, and support.

Rather than purchasing your printers upfront, self-managing your devices, ordering consumables and servicing when you need it, a managed print provider can take over your end-to-end print management for a simple monthly fee.

With Forum’s managed print service, we manage all your printing equipment, all service and support, and automate the supply of consumables, so you never run out of toner again.

Managed printing is for both small and big businesses — and perfectly suited to modern workplaces that mix office centricity with remote flexibility. Our solution is bespoke for your business; implemented by local experts and supported by experienced customer service teams.

Moving to a managed print service can offer a range of benefits to your business.

The obvious one is the cost. Choosing a printing partner reduces your capital expenditure on printing equipment. We continuously optimise your print volumes and processes, so we can reduce your ongoing IT spend. And because equipment, consumables and service costs are all covered in your monthly fee, your cash flow is predictable and easier to manage.

In addition to the financial benefits, there are considerable technological advantages such as enhanced data security, and smart printing solutions that improve your document workflows and deliver efficiencies to your staff.

By outsourcing your printing you can reduce the burden on your internal IT team, reduce hardware and volume printing costs and improve employee productivity.  

We consider ourselves a true print and technology partner. We’re there for you when your business is growing and you need to add additional devices, functionality or capacity. And we’re there for you when you need to contract or move to more flexible working styles. 

At all times, we monitor your print programme to ensure it’s still the best solution for your business. If we need to, we can alter your print service to help you save even more money, upgrade your technology or optimise your existing devices.  

Not only can we manage the world’s most well-known printer brands, we can also integrate them into your existing systems and trigger smart workflows and automations that streamline performance.  

We work across a number of leading digital technologies to design and implement a solution that best suits your business. This means we can adjust your agreement to replace paper dependencies with digital strength. 

We believe business is agile. So our agreements and solutions are too. They’re flexible, scalable and supported by dedicated Account Managers that want to see you grow. 

Drive measurable business results with the right managed print and photocopier partner

Reduce your print costs

Only pay for the solutions you need and reduce your ongoing expenses.

Let us handle the stress

Save your IT team and employees from frustration  and watch their output improve.

Find your perfect fit

Get the best photocopier equipment for your business now with the flexibility to upgrade later.

Australian support

Our print and photocopier support and dealer network throughout Australia ensure that you always have local support and advice.

Reduce your print waste

Smart printing software reduces paper usage and waste.

Manage your cash flow

Avoid the expensive outlay on new equipment and control ongoing costs.

Companies of all kinds, shapes and sizes trust us to manage their printing

Forum Group is proud to support local small businesses and corporations throughout Australia. Some of Australia's largest corporations depend on us to keep their business running smoothly. From single copiers to large networks we can help make sure you get the right print equipment in place to keep your office printing efficiently.

Call us today to learn more about how we can help you select the right equipment for your small business.

Interested in our photocopier solutions? Get to know us more

Smarter printing

Advanced functionality that improves the way you and your team print

ForumGroup-managed-print-services-Swipe-to-release

Swipe to Release

Print from any device to any printer in your office and swipe to release. Save time and stop confidential documents sitting in your trays.

ForumGroup-managed-print-services-Automated-Supply-Fulfillment

Automated Fulfilment

Never run out of toner again with real-time monitoring and replenishment of consumables.

ForumGroup-managed-print-services-Fleet-reporting

Cost Centre Reports

Allocate your printing to different cost centres or client accounts and gain complete volume and expense transparency.

ForumGroup-managed-print-services-Enhanced-print-security

Enhanced Security

Protect your valuable data with individual device protection,  savvy access controls and comprehensive user training.

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Australian-based Copier Service and Support

Technology has an uncanny knack of breaking at the worst possible time, that's why our friendly service team is committed to solving any issues within the first interaction.

Our expert technicians offer personalised, local support for all print and workflow services. We’ll even come to you if we can’t solve it remotely.

Australian Photocopier Dealer Network

As the exclusive print distributor of Develop in Australia, you can call upon our expert team to come to you. It also means you get exclusive access to Develop’s excellent print line. Our support and dealer network throughout Australia ensure that you always have local support and advice.

Find your local dealer on the interactive map

What is a multi-function printer?

Multifunction printers or “MFPs” put together, in one single machine, the features of a printer, a copier, a scanner, and sometimes also of a fax machine.

By definition, MFPs are necessarily connected to a computer by wired or wireless connection but can sometimes be operated directly from their own control panel like standalone copiers.

In 2020, multifunction printers can be:

  • Inkjet multifunction printers, almost always allowing colour printing as well as black-and-white printing,
  • Black-and-white laser multifunction printers,
  • Colour laser multifunction printers,
  • 3-in-1 multifunction printers (print-scan-copy) using either inkjet or laser technology, printing either in black-and-white or in colour,
  • 4-in-1 multifunction printers (print-scan-copy-fax) – because fax is falling out of favour in Australia, multifunction printers sold on this market now rarely have fax feature.

Note that black-and-white versions can scan images in colour.

Advantages of these machines include:

  • Convenience in usage compared to separate devices,
  • Much smaller footprint than a combination of all respective devices,
  • Cost savings related to lower electricity consumption.

Deciding factors which can be looked into to select the best multifunction printer include:

  1. Number of functions (with or without fax),
  2. Colour printing support,
  3. Printing technology (laser is better for fast printing, inkjet better for colour printing),
  4. Scanner resolution (if you need high-resolution scanning, check the scanner resolution of the model carefully. Scanner resolutions for multifunction printers are often low),
  5. Printing resolution (the standard resolution of 300 dpi will be good enough for most printing, unless you require photo quality),
  6. Available connections (wired, wireless, network like Ethernet or Wifi or simply local like USB),
  7. Related applications and software, especially for mobile printing,
  8. Multitasking capabilities,
  9. Total cost of ownership and cost-per-page.
What is a stand-alone photocopier?

A standalone photocopier traditionally refers to single unit-machines entirely devoted to copying functions.

As standalone photocopier machines, they put together the features of a copier, a printer and a scanner and can work entirely on their own, without the need to be controlled by a computer or external device.

The introduction of multifunction printers (MFPs) has however blurred the line between photocopiers and printers, as most of these multifunction printers can now copy documents with their own built-in interfaces, in addition to being connected with computers. On their side, most photocopiers in 2020 can now also be used as printers when connected to PCs.

However, professional photocopiers remain different in terms of productivity as they feature:

  • very fast copy speeds (over 50 pages per minute),
  • large and economical ink toners,
  • cabinets containing thousands of pages and big document feeders,
  • sophisticated document management features such as stapling, binding, sorting and sizing,
  • the ability to copy and print different sizes of paper,
  • robust mechanics for high volume of use.

Standalone copiers usually offer a lower cost-per-page than multifunctional devices and are ideal for businesses with medium to high copy needs. Document finishing features such as binding, sorting and stapling are far less common and less durable in multifunction printers.

Photocopiers for small businesses are therefore a kind of crossover between multifunction printers and professional photocopiers trying to provide volume copying capacity with reduced footprint.

Best photocopiers for small business include models from reputable manufacturers such as Canon, Epson, HP, Brother, to name but a few.

Recommendable models from these manufacturers include:

  1. Brother’s DCPL 2550 DW, for fast, double-sided, black-and-white copying,
  2. Brother’s MFC L5900 DW for high-capacity (250 page-tray), double-sided black-and-white copying,
  3. Brother’s MFC L8900 CDW for high capacity (300 page-magazine), reasonably fast (33 pages per minute) double-sided colour laser copying,
  4. HP’s LaserJet Pro M477fdw for colour laser copying,
  5. Canon’s imageClass MF247dw for high-capacity (250 page-tray), double-sided black-and-white copying,
  6. Canon’s Imageclass D1550 for high capacity (500 page-magazine), reasonably fast (35 pages per minute) double-sided colour laser copying.
What's the difference between photocopiers, printers, MFDS and MFPS?

The office space used to be quite simple: there were printers to print, photocopiers to copy, scanners to scan, fax machines to send or receive faxes... The introduction of versatile, standalone machines, together with the zeal of some marketers made it awfully difficult to know which type machine exactly does what... as all pretend to do everything. In the end, business users can’t really tell which is best: photocopier or printer with copier features.

The difference between printers and photocopiers has been blurred

Multifunction printers can also be copiers and photocopiers connected to a computer can also be used as printers.

It’s even more complicated to tell the difference between “MFPs” and “MFDs”, as both refer to multifunction machines. Indeed, these acronyms stand for “MultiFunction Printers” or “MultiFunction Devices”, respectively. The term “MFD printer” is even used to refer to “MultiFunction Device Printer”, which basically means... MultiFunction Printer!

However, the following distinctions can be made:

  • MultiFunction Printers are small, tabletop printers with copier and scanning functionalities, but relatively slow printing speeds (less than 30 pages per minute) and paper capacity (about 100 pages); they are mostly sold for home use. Multifunction printers for small businesses however do make sense and as long as these MFPs have a network connection and a decent capacity and printing speed, they can be suited for light professional use.
  • MultiFunction Devices have the same functionalities but deliver faster printing speeds (up to 90 pages per minute), big document feeders and cassettes (over 300 pages), and sometimes even different paper format support.
  • The difference between photocopiers and printers with copy functionality is basically the same as the difference between MFDs and MFPs, respectively. In fact, in many offices, MFDs are simply called “photocopiers”!

Deciding whether to hire or purchase a stand-alone printer, photocopier or a multifunction printing device will come down to costs alongside your specific printing needs. Standalone printers and photocopiers tend to be more robust than multifunction devices, though the latter are often more economical.

How long is a typical service contract for a printer-photocopier

Typical contract duration varies between plans and providers

Copier or printer service contracts are often chosen by businesses because of four reasons:

  • The copier is needed just for a short time,
  • Low rental fees make printers accessible for small businesses,
  • The pricing of printer-and-maintenance contracts is usually attractive, as compared with other maintenance arrangements,
  • All-inclusive, hardware and service plans are hassle-free solutions for businesses.

A service contract can be taken out with a specialist provider of printers and photocopiers to cover servicing, repairs and maintenance on printing equipment (often with the option of supplying all consumables monthly) for a set length of time. The minimum period for a printer-copier service contract is nearly always 12 months, up to an agreement for a maximum of 5 years.

This kind of plans, when they include hardware rental, make high-end copiers affordable for small businesses.

However, the longer the commitment, the more vital it is to bear in mind that:

  1. Contracts for printers are often based on “clicks”, that is, a minimum number of “intentions to print a page as manifested by a click on the computer”, which must be paid for every month no matter if it is actually used or not. In fact, this monthly volume is only relevant for the pricing when it’s exceeded and triggers additional charges.
  2. Reading and understanding the fine print is really an absolute must, as some printer hire contracts include options which will be useless to many businesses and punishing concepts of “maintenance”.
  3. Cost-per-page is the most important factor in order to understand the actual cost of the printer contract plan.

- Provided supplies like toners, paper, ink, staples may actually be far more expensive than if purchased separately. But changing these supplies yourself is often forbidden in some contracts, resulting in a breach of contract, sometimes even with penalties.

Take the time to compare the quotes from several suppliers in photocopiers before.

Inkjet or Laser: How to make a comparison of printer technologies?

The laser printer VS inkjet printer debate has been going on for decades and answers have never been so confusing.

Results of a comparison between printers using inkjet technology and printers using laser technology largely depend on the print job, that is, what it is users will most often print with the printer – and how much of it will be printed.

This simple criterion actually breaks down into five factors when making a comparison between printer technologies:

  • Initial Price. Quite surprisingly, when one compares laser printers with inkjet printers, the price difference is not really significant anymore. The price of laser printers has come down quite significantly and in 2019, some inkjet printers and laser printers can be found at the same price – colour laser printers are still a little bit more expensive though.
  • Cost per page. Ongoing costs still tell a very different story though, with toners lasting much, much longer than ink cartridges while they don’t cost that much more, making laser printer more economical.
  • Size. Size does matter in cramped offices. The smallest laser printers, even tabletop models, still use about 30 % more place than inkjet printers – and at this size, they offer weaker performance in some areas.
  • Printing speed. There’s another surprise here: laser printers are no longer necessarily faster than inkjet printers. In fact, the cheapest multifunction laser printers, which price is on par with multifunction inkjet printers, will usually be slower than these multifunction inkjet printers. High-end laser copiers can, however, print at speeds up to 90 pages per minute, which is still double than the best inkjet printers in that respect. However, such super-fast laser printers are in a totally different league in terms of price.
  • Printing quality. That’s where what you print becomes really the key. In 2020, laser printer still beat inkjet printers for plain text and simple business graphics like charts or tables, because the printing is sharper and does not bleed: it’s almost instantly dry. However, the difference between inkjet and laser is still also quite important when it comes to printing complex, colour graphics and photos, and inkjet still does a better job.

6 Security Measures Every Business Must Take

Did you know that your innocent office printer may be a serious target for hackers? Find out how much security means to your business and what you can do to protect it.

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Cta Data Security Ebook

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