What attracted you to your current role?
How have you progressed in your role during your time at Forum?
What has been your favourite memory during your time with Forum?
How has your work changed during your time at Forum?
When I first started at Forum, we were using ORO as our CRM system. It was neither efficient nor transparent but just the basic software which allows us to enter the lead details for the salesmen. We’re now using Salesforce, which is a massive improvement. It is user-friendly, more transparent and has great functionality. It is great to see our systems improving all the time to replace the outdated systems, and better enable us to do our work.
Our service offering has also evolved, and I’ve gone from selling print, fleet and IT solutions, to working with workflow automation for accounts payable, cloud technology, document management systems and cloud based telephony.