What is device as a service (DaaS) and how can it help your business?

No matter the size of your organisation, it is likely you are operating a wide range of computing and digital devices spread across your team – each with its own hardware and software options. With this array of devices and software choices come many different challenges, which can be a huge headache to stay on top of. Managing all your organisation’s various devices can cost significant time and money.


Device as a Service (DaaS) is a new model for the company-wide management of devices, which could be the solution to your challenges. This beginner’s guide to DaaS will explain what DaaS is, what it does and how it can help you and your business.


What is Device as a Service (Daas)?

DaaS is a modern-day model for device management. It bundles the leasing of hardware devices such as laptops, tablets and accessories together with life-cycle servicing and software into a single monthly, per-person contract.

This paid subscription-based service helps simplify your company’s IT and mitigates the cost and hassle that comes with managing it all in-house. This outsourcing of device management also frees up your IT team to focus on core business tasks, such as technology innovation projects designed to help grow your business.

7 Benefits of DaaS

There are many ways a DaaS model can help your organisation. Here are some key benefits:

  1. Have the right devices for the job without having to regularly purchase upgraded hardware or being left with obsolete technology.

  2. Device management is provided by experts with specialist knowledge about the products, who also give detailed insights about how each device is being used and its condition. 

  3. You only pay for exactly what you need, when you need it. The monthly contract also allows you to quickly scale up or down as your team grows or shrinks.

  4. End-to-end lifecycle services ensure that the most up to date software is used and optimal functionality is achieved for the lifetime of all devices.

  5. Business mobility and off-site working is easy with portable personal devices.

  6. Receive insightful and predictive analytics based on your data that you can use to streamline and optimise your business.

  7. Redirect saved time and money into core business activities that grow your business.

The DaaS Life-cycle

The advantage of DaaS is that it’s not just hardware leasing – it provides complete end-to-end lifecycle services for all your organisation’s devices. This ensures your team has exactly the right devices, running at peak performance all the time. Here’s a snapshot of how this happens:

device as a service

1. Discover and Design: Work with your vendor to identify business needs and the best options for computing and digital devices, lifecycle services and financial terms.

2. Configure: Ensure your devices are configured so users can access all the necessary software, networks and files.

3. Deploy: Devices are delivered and deployed in your workplace.

4. Optimise: Devices are analysed and adjusted to ensure they are functioning at maximum productivity, security and manageability.

5. Maintain: Upgrades, maintenance and bug fixes are performed quickly and efficiently to ensure devices are robust and continue functioning at peak performance.

6. Dispose and Refresh: End-of-use devices are safely and securely removed, sanitised and recycled, ensuring your workplace is prepped for the start of the new hardware cycle.

If you’re frustrated with the money, time and resources that technology upkeep and replacement is sucking out of your organisation, DaaS could be the right solution for you. This subscription-based service delegates the frustrating aspects of IT to a trusted vendor, letting your team members focus on their key business responsibilities.

Get in Touch

To find out more about how DaaS can benefit your organisation, contact the Forum Group now.

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